Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Coleson Grewell

Coleson Grewell

July 11, 2026

5  out of  5
rating by Coleson Grewell
"This agency has been nothing but great for us. Thom and the whole team are charismatic."
Profile photo of Brooke Anderson

Brooke Anderson

July 1, 2026

5  out of  5
rating by Brooke Anderson
"Amy is the woman! She is always so helpful! She goes above and beyond and is always so fun to talk with. Wouldn’t be with State Farm without her!"
Profile photo of Michael Jameson

Michael Jameson

July 1, 2026

5  out of  5
rating by Michael Jameson
"Amy Pollock was extremely helpful during the passing of my wife. She helped me with the paperwork to file, and walked me through the entire process. Was very kind and compassionate under the circumstances, and made sure everything was taken care of."
Profile photo of Katcha Fox

Katcha Fox

July 1, 2026

5  out of  5
rating by Katcha Fox
"We have been with Tom Maack State Farm for over a decade!! Always great service!! CJ is always helpful when we call with questions or need to change/update policy's!"
Profile photo of Misty Hull

Misty Hull

June 30, 2026

5  out of  5
rating by Misty Hull
"Awesome crew!!!"
Profile photo of MaryLou

MaryLou

June 30, 2026

5  out of  5
rating by MaryLou
"I appreciate the promptness of replies to questions and the knowledge of products. The suggestions for how we could streamline our payment was helpful."
Profile photo of Patrick Saling

Patrick Saling

June 25, 2026

5  out of  5
rating by Patrick Saling
"I have been with state farm since 2001, Tom Maack has been outstanding with my wife and I. And has always been honest, upfront, helpful and employs the best staff. Job Well done Tom"
Profile photo of Kristy Savaria

Kristy Savaria

June 24, 2026

5  out of  5
rating by Kristy Savaria
"Amy Pollock at State Farm Insurance is the bomb! She does not hesitate when you start out with 1 question or concern and that turns into 10 more and 30 minutes of her time.
She is a problem solver. If you call her and leave a message, you get an almost immediate response. She is patient and kind. Thank you Amy. I appreciate you. State Farm has done right by me!"
Profile photo of Tana Tymon

Tana Tymon

June 19, 2026

5  out of  5
rating by Tana Tymon
"Sam was wonderful. He answered my questions in a professional, upbeat way. He was caring that I got everything I needed today."
Profile photo of Becky Swanson

Becky Swanson

June 19, 2026

5  out of  5
rating by Becky Swanson
"Always easy to deal with. Fast and courteous service!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Laurel Collins

Laurel Collins

June 13, 2026

5  out of  5
rating by Laurel Collins
"Five stars isn't enough...I wish I could rate Tom Maack - State Farm Insurance Agency 100 stars! They saved my family over 60% on car insurance and made the whole process so easy. Amy was friendly, knowledgeable, responsive, and thurough. I'm SO glad I called to get a quote. I have been blown away by the savings and service."
We responded:
"Thank you for the fantastic review, Laurel! We are always here to help with your insurance needs here in Laurel . "
Profile photo of Mr & Mrs Moose

Mr & Mrs Moose

June 11, 2026

5  out of  5
rating by Mr & Mrs Moose
"Tom Maack was there for me when others refused. I have now given him all my Montana business for about 20 years. The staff in his office have always been very friendly, helpful, patient and kind. I think the world of all of them."
We responded:
"Thank you for taking the time to leave such a great review, Mr. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Mandi Zachary

Mandi Zachary

June 5, 2026

5  out of  5
rating by Mandi Zachary
"Amy worked all day to find us the best deals on two new vehicles we added."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Tom Maack’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Laurel ."
Profile photo of Marcie Treumann

Marcie Treumann

June 3, 2026

5  out of  5
rating by Marcie Treumann
"Was unable to locate current insurance card. I called and John texted and emailed it to me right away"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Tom Maack’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Laurel ."
Profile photo of Morgan canon

Morgan canon

June 3, 2026

5  out of  5
rating by Morgan canon
"I've been doing buisness with Tom for more than a decade. He and his staff have continually gone out of their way to offer stellar service. Everything from accidents to road side service, I know if I call, I will be met with concern and honest help. I can't say that about a lot of insurance providers. I'm lifetime loyal to them"
Profile photo of Julie Jones

Julie Jones

June 2, 2026

5  out of  5
rating by Julie Jones
"I have nothing but high praises for State Farm in Laurel. They have always been courteous and worked well with my husband and myself."
We responded:
"Thanks so much for the amazing review, Julie! We really appreciate your support here in Laurel . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of BRYNN FITZ

BRYNN FITZ

June 1, 2026

5  out of  5
rating by BRYNN FITZ
"Very quick and helpful. Answered all my questions and was a pleasure to work with!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Tom Maack’s Team. "
Profile photo of Lynn Elliston-Gittings

Lynn Elliston-Gittings

May 25, 2026

5  out of  5
rating by Lynn Elliston-Gittings
"Attentive, great rates, and consistent excellent customer service."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Stephanie Jenness

Stephanie Jenness

May 19, 2026

5  out of  5
rating by Stephanie Jenness
"Amy was very helpful with getting our info switched around. This office has always been top notch!"
Profile photo of Chris Krull

Chris Krull

May 19, 2026

5  out of  5
rating by Chris Krull
"My insurance agent and his staff are all great. They do a professional job and are very helpful informative I wouldn’t do business with anybody else.
Especially Amy pollack who I deal with all the time she’s so great and helpful.
5 stars for sure 👍👍"
Profile photo of Maryann Watters

Maryann Watters

May 15, 2026

5  out of  5
rating by Maryann Watters
"Everyone at Tom Maak's office is awesome. They have helped me with all my questions and. Concerns! Love working with them."
Profile photo of Kim Larson

Kim Larson

May 13, 2026

5  out of  5
rating by Kim Larson
"This is one place I don't mind going in to, to pay my bill. They are always so nice and friendly."
Profile photo of Peggy Reynolds

Peggy Reynolds

May 7, 2026

5  out of  5
rating by Peggy Reynolds
"Our appointment with Tom Maack of State Farm Insurance was very easy and enjoyable.
We discussed our options and left with the coverage we need. It”s so wonderful to be able to walk into his office and have a one on one Conversation instead of listening to a menu and leaving messages on the phone.
We look forward to having State Farm as our primary insurance ."
Profile photo of Lisa Reimer

Lisa Reimer

May 5, 2026

5  out of  5
rating by Lisa Reimer
"Tom helped me navigate the world of Medicare as I will soon 65. He helped find a supplement to meet my specific needs due to my health conditions. I appreciate the time he took to find just the right product for me."
Profile photo of Tony Mcdonald

Tony Mcdonald

April 27, 2026

5  out of  5
rating by Tony Mcdonald
"Always very helpful."