State Farm® Insurance Agent Tom Maack
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Trisha JT
July 31, 2026
5
out of
5
rating by Trisha JT
"CJ does an amazing job with providing great customer service and getting done what’s needed in a timely manner. This week I needed a second opinion on a roof inspection and he made arrangements to have the agent out to see us within a couple hours. We were able to gain the knowledge we needed and also get some ideas on how to proceed. Great job CJ!!"
We responded:
"Trisha, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Laurel insurance team! - Your State Farm Agent, Tom Maack "
Brenda Fox
July 31, 2026
5
out of
5
rating by Brenda Fox
"Tom Mack State Farm has been so helpful with all our insurance needs. CJ and Amy have been so great when we’ve made changes."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Aidan Tilzey
July 30, 2026
5
out of
5
rating by Aidan Tilzey
"Great help and service."
We responded:
"Aidan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Laurel insurance team is always here and happy to help. "
Linda Shinpaugh
July 27, 2026
5
out of
5
rating by Linda Shinpaugh
"They are always SO helpful! Every time I call someone helps me quickly. I also had a major loss a few years ago. Because Tom and his team set up my insurance properly, everything was taken care of."
We responded:
"Linda, thank you for the amazing review! Our Laurel insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Tom Maack, your State Farm Agent "
Cassidy Stensland
July 27, 2026
5
out of
5
rating by Cassidy Stensland
"Appreciate the prompt service and responsiveness from John Waddell. I called the day before my policy for home and vehicles were about to expire and we had a policy in effect the next day and saved me some $ too."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Jane Jones
July 21, 2026
5
out of
5
rating by Jane Jones
"Excellent customer service !"
We responded:
"Jane, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Tom Maack and Team "
Coleson Grewell
July 11, 2026
5
out of
5
rating by Coleson Grewell
"This agency has been nothing but great for us. Thom and the whole team are charismatic."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Laurel to know that you had such a wonderful experience with us here on State Farm Agent Tom Maack’s Team."
Brooke Anderson
July 1, 2026
5
out of
5
rating by Brooke Anderson
"Amy is the woman! She is always so helpful! She goes above and beyond and is always so fun to talk with. Wouldn’t be with State Farm without her!"
We responded:
"Wow, thank you for the 5-star review, Brooke! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Michael Jameson
July 1, 2026
5
out of
5
rating by Michael Jameson
"Amy Pollock was extremely helpful during the passing of my wife. She helped me with the paperwork to file, and walked me through the entire process. Was very kind and compassionate under the circumstances, and made sure everything was taken care of."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Katcha Fox
July 1, 2026
5
out of
5
rating by Katcha Fox
"We have been with Tom Maack State Farm for over a decade!! Always great service!! CJ is always helpful when we call with questions or need to change/update policy's!"
We responded:
"Wow, thank you for the 5-star review, Katcha! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Misty Hull
June 30, 2026
5
out of
5
rating by Misty Hull
"Awesome crew!!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
MaryLou
June 30, 2026
5
out of
5
rating by MaryLou
"I appreciate the promptness of replies to questions and the knowledge of products. The suggestions for how we could streamline our payment was helpful."
We responded:
"MaryLou, thank you for your wonderful review of State Farm Agent Tom Maack’s Team!"
Patrick Saling
June 25, 2026
5
out of
5
rating by Patrick Saling
"I have been with state farm since 2001, Tom Maack has been outstanding with my wife and I. And has always been honest, upfront, helpful and employs the best staff. Job Well done Tom"
We responded:
"Thanks so much for the fantastic rating, Patrick! We are so glad you had a positive experience with us here on State Farm Agent Tom Maack’s Team. If there is anything we can do for you in the future, just give us a shout! "
Kristy Savaria
June 24, 2026
5
out of
5
rating by Kristy Savaria
"Amy Pollock at State Farm Insurance is the bomb! She does not hesitate when you start out with 1 question or concern and that turns into 10 more and 30 minutes of her time.
She is a problem solver. If you call her and leave a message, you get an almost immediate response. She is patient and kind. Thank you Amy. I appreciate you. State Farm has done right by me!"
We responded:
"Thank you so much for the 5-star rating, Kristy! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Tana Tymon
June 19, 2026
5
out of
5
rating by Tana Tymon
"Sam was wonderful. He answered my questions in a professional, upbeat way. He was caring that I got everything I needed today."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Tom Maack’s Team! We deeply appreciate your kind words here in Laurel . "
Becky Swanson
June 19, 2026
5
out of
5
rating by Becky Swanson
"Always easy to deal with. Fast and courteous service!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Laurel Collins
June 13, 2026
5
out of
5
rating by Laurel Collins
"Five stars isn't enough...I wish I could rate Tom Maack - State Farm Insurance Agency 100 stars! They saved my family over 60% on car insurance and made the whole process so easy. Amy was friendly, knowledgeable, responsive, and thurough. I'm SO glad I called to get a quote. I have been blown away by the savings and service."
We responded:
"Thank you for the fantastic review, Laurel! We are always here to help with your insurance needs here in Laurel . "
Mr & Mrs Moose
June 11, 2026
5
out of
5
rating by Mr & Mrs Moose
"Tom Maack was there for me when others refused. I have now given him all my Montana business for about 20 years. The staff in his office have always been very friendly, helpful, patient and kind. I think the world of all of them."
We responded:
"Thank you for taking the time to leave such a great review, Mr. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Mandi Zachary
June 5, 2026
5
out of
5
rating by Mandi Zachary
"Amy worked all day to find us the best deals on two new vehicles we added."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Tom Maack’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Laurel ."
Marcie Treumann
June 3, 2026
5
out of
5
rating by Marcie Treumann
"Was unable to locate current insurance card. I called and John texted and emailed it to me right away"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Tom Maack’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Laurel ."
Morgan canon
June 3, 2026
5
out of
5
rating by Morgan canon
"I've been doing buisness with Tom for more than a decade. He and his staff have continually gone out of their way to offer stellar service. Everything from accidents to road side service, I know if I call, I will be met with concern and honest help. I can't say that about a lot of insurance providers. I'm lifetime loyal to them"
Julie Jones
June 2, 2026
5
out of
5
rating by Julie Jones
"I have nothing but high praises for State Farm in Laurel. They have always been courteous and worked well with my husband and myself."
We responded:
"Thanks so much for the amazing review, Julie! We really appreciate your support here in Laurel . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
BRYNN FITZ
June 1, 2026
5
out of
5
rating by BRYNN FITZ
"Very quick and helpful. Answered all my questions and was a pleasure to work with!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Tom Maack’s Team. "
Lynn Elliston-Gittings
May 25, 2026
5
out of
5
rating by Lynn Elliston-Gittings
"Attentive, great rates, and consistent excellent customer service."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Stephanie Jenness
May 19, 2026
5
out of
5
rating by Stephanie Jenness
"Amy was very helpful with getting our info switched around. This office has always been top notch!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."