State Farm® Insurance Agent Tom Maack
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chelsey Will
December 8, 2025
"Always helpful and pleasant to talk to!"
AKAME M
November 17, 2025
"I had the displeasure of speaking with Mr. Maack. He was rude and condescending the entire time. He is great when taking your money, but God forbid you have a claim."
"Please feel free to call again. We strive in our office to provide excellent service; as an agent we try to guide you in the best possible way. My apologies about your experience and I look forward to the chance to change your mind about your feeling concerning my professional duties -- I take them seriously. "
Gregg Farrell
November 7, 2025
"John Waddell has been exceptional to work with. Highly recommend!"
Zack Wajer
October 26, 2025
"I called and wanted to talk to this guy about insurance ,my situation ,getting a quote, and seeing what my options were,and what this guy could do for me. Right away this guy was totally rude,and honestly was being a smart alec, and was belittling me. I was surprised and blown away that a guy like himself would say,and act like that towards me,like how he did. I wasn’t aware and really don’t know if I did,or said something to the guy or what. I don’t think I did,yet there had to be a reason why I definitely wasn’t pleased and this is why I am writing this review and my experience with him. I wouldn’t be surprised if there is more people as well, who had the same ordeal/issue like I did."
Lindsey McNeiley
October 20, 2025
"John Waddell has been wonderful to work with! He has helped me with insuring my new house and transferring my two vehicles from a different company. He collaborated with my banker and made the process so easy! John has also helped me look at different life insurance policies and was very patient when explaining the differences between everything. Finally, he was so quick with a response when we bought our new car and got it insured within a couple hours! Best part, it was all through email! Thank you John for all your help! You have been wonderful to work with!!"
John Jensen
October 15, 2025
"Very friendly and professional! Sam took care of all my needs and was an absolute pleasure to talk to, would highly recommend!"
Elaine Winchell
October 11, 2025
"The crew at Tom Maack State Farm, are AMAZING. I have been with this firm here since 2004 but have been with State Farm for 40 years. Have never been treated rudely, always ready to help and easy claims. Don't plan on going any where. Staying with State Farm. EVERYONE there is so Amazing. Amy is the BEST. I know that when I CALL and SPEAK to her I know that EVERYTHING will be taken care of. She is an added BONUS to that company. A VALUABLE asset, so PLEASE don't let her GO any where IF she starts TALKING that way. Cement her FEET to the FLOOR. Lol... Sam is also an added bonus. Had to do a claim on my vehicle. When I wasn't sure exactly what was going on, Sam explained everything. Even at the very end when I wasn't sure what the next step was, Sam stepped up and took care of it all. Great young man and he is going to go far."